Refund Policy for ecig24x7.com

1. Introduction

At ecig24x7.com, we strive to ensure our customers are satisfied with their purchases. This Refund Policy outlines the circumstances under which we may offer refunds.

2. Eligibility for Refunds

To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the receipt or proof of purchase.

3. Non-Refundable Items

Due to health and safety considerations, we cannot accept returns or offer refunds for opened or used products.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for the item to be returned to us and provide a replacement or refund as appropriate.

5. Process for Returns and Refunds

To initiate a return, please contact us through our Contact Us page. Once we have received and inspected the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.

6. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have any questions about this Refund Policy, please contact us through our Contact Us page.